Tyent Water Ionizers: We Do Not Use the Term ‘Limited’ In Our Warranty
Tyent USA is the only water ionizer company to offer a warranty at this level and value. Some companies use warranties as a gimmick or marketing strategy (with many stipulations), but a Tyent USA warranty is genuine. That means our Platinum Lifetime Warranty contains no stipulations, no fine print and no hassles. In fact, the only way to void the warranty is through intentional abuse. Compare this to competitors’ warranties: watch out for unreasonable stipulations and limitations that are often used as ways to abandon or decline cover. At Tyent, we believe in fairness, transparency and respect for our customers.
In fact, our entire warranty rules and regulations take up one short paragraph:
is applicable to all units purchased on or after January 15th, 2010
If you, the customer, experience any performance issues with our cutting-edge water ionizer systems, then we will fix or replace the unit. We will action repairs or replacements within one week, in the majority of cases. Any damaged unit will be fixed or replaced with a comparable unit at no cost to you (excluding shipping). The only eventuality not covered under our warranty is intentional or accidental breakage caused by dropping one of our units or damage arising from something of a similar nature. Feel free to use our units in any type of water, and to produce as much water as you wish. Our advanced cleaning system, filtration and power methods are the toughest and most advanced in the industry.
The terms above are in effect FOREVER on all of our units*. This is the Tyent Lifetime Guarantee.
Please take some time to compare our warranty to those of our competitors. We know that we have the best warranty in the industry. Our Premium Warranty is just one more way that Tyent USA, LLC is setting the gold standard in customer care while creating “Water for Wellness”.
*Guarantee applies to customers residing in North America only (including the US, Canada, and Mexico) that have purchased directly from Tyent USA LLC or a Tyent authorized reseller.
As a Tyent USA retail customer, you can take your time to appreciate the benefits of your new Tyent USA water ionizer without risk. Enjoy a full 75 days* to experience the incredible benefits from the ionized alkaline water that our ionizer machines produce. If for any reason you are not completely satisfied with your purchase, you can return it for a refund, minus shipping and an industry-standard 15% restocking fee (calculated from the total purchase price).
Please note that the 75-day trial applies to residential water ionizer units only, and not to stand-alone filters or portable ionizers. All of our machines are fully adjustable for your source water, so you can always get the alkaline water you want, however you prefer it. Please call one of our technicians at for help adjusting your water ionizer if you find that you are not getting the results you expect.
*75-day trial applies to first-time Tyent customers that make a retail purchase in North America only (including the US, Canada, and Mexico), and does not apply to wholesale purchases or trade-in/upgrade purchases/promotions.